Our incense is hand-dipped at our studio in Los Angeles. Each package contains 15 incense sticks.

Size

Each package comes with 15 incense sticks. Each stick burns about 1 hour and fragrance lingers between 2-4 hours depending on the size of the room. Perfect for use with our 9-hole incense holder.

How To Burn Incense

Light the end of the incense stick. Let the flame burn for about 10-15 seconds. Gently blow out the flame. Stick your incense into the holder. Let the incense burn until it extinguishes. Practice proper fire safety.

Incense Safety

Burn incense in a well-ventilated room using a heat-proof, non-flammable holder. Place on a level, heat resistant surface. Ensure ash and embers are caught safely. Never leave incense burning unattended or near children, pets, or a draft. Consult a health care practitioner if you are pregnant or suffer from asthma or other respiratory issues.

Ingredients

Our incense is hand-dipped in our studio using premium fragrance oils and dipropylene glycol (DPG), an odorless and colorless solvent used for making home fragrance and body products.

Shipping, Returns & Exchanges

Shipping Times

All orders ship from our studio shop in Los Angeles, CA. Most orders will ship between 1-3 business days after an order is placed. Some products are made to order and require more time. The majority of our orders ship via USPS and arrive within 1-3 business days. On occasion, we will ship larger orders via UPS or FedEx. Orders shipped via UPS/FedEx typically arrive within 1-5 business days. You will receive a shipping notification with tracking information once your items have left our studio.

Full-price items

We want you to be completely satisfied with our products and your purchases from our site! If there is any reason you are not totally satisfied with your online purchase, we're happy to offer a refund on unopened and unused, full-price items within 7 days of your delivery date. You may also exchange your product for another product of the same price and size within 7 days of delivery. Buyer is responsible for shipping costs on all returned and exchanged items.

Sale items

All sale products are final sale and are not eligible for returns or exchanges.

To process a return

Email hello@banterandbliss.com or call Customer Service at (626) 345-5838 (Monday-Sunday 8:30 AM-5:00 PM PST). Please have your order number ready (available on your original confirmation email from Banter & Bliss Candle Co. and the package slip enclosed in your shipment).

Damages

If any part or all of your order is damaged during shipment, please email hello@banterandbliss.com within 7 days of your delivery date. Please include your order number and a picture of the damage. A member of our Customer Service team will be in contact with you to provide with possible options.

For further questions

Contact Customer Service at (626) 345-5838 (Monday-Sunday 8:30 AM-5:00 PM PST) or email hello@banterandbliss.com.