Workshop FAQ & Policies


Please read through the following frequently asked questions and policies before booking a candlemaking workshop.

What should I wear?

Our studio is located in an artisan warehouse and the attire is casual. While we do provide aprons and gloves for participants, we recommend that you leave Chanel and Gucci at home—the fragrance oils that we use can be hard on fabrics!

How long will the workshop last?

The candlemaking portion of the workshop will last 1 hour. Once you've poured your candle it will take another 1 hour for the candle to solidify. There is plenty to do around the marketplace while your candle cures, including a brewery and shopping. Our hours are 11 AM-6 PM so if you'd like to take home your candle same day please be sure to come back before we close. You may also come back another day to pick up your candle if you prefer. If you would like us to ship your candle to you, please let us know and we'll provide a shipping quote depending on the size of your group and where the shipment is going.

We're celebrating a special occasion, can I set up food and drinks?

We only allow food and drinks in our private parties.

Is there an age restriction?

Unless otherwise noted, workshops are suitable for ages 10+. While we'd love to host younger kids, the supplies required for candlemaking (fragrance oils and hot wax) aren't suitable for a younger crowd.

I booked for a date that I can no longer attend, what should I do?

If it's more than 24 hours before your scheduled workshop time, please give us a call at (202) 340-5536 or contact us letting us know that you need to reschedule. A Banter & Bliss representative will be in touch to help you out.

What's your cancellation policy?

24-hour cancellation notice required or fee up to the price paid may apply. If you wish to cancel, please call (202) 340-5536 or contact us at least 24 hours before your scheduled class time.

I'm running late, what should I do?

As a courtesy to all our candlemaking guests, we start our classes promptly. If you're going to be more than 20 minutes late, please give us a call prior to the start of your scheduled class at (202) 340-5536 or contact us for your options as late arrivals can be disruptive to your fellow chandlers.

I can't find you, where are you located?

Los Angeles @ CRAFTED at the Port of Los Angeles

CRAFTED at the Port of Los Angeles

Banter & Bliss is located inside LA's largest artisan marketplace, CRAFTED at the Port of Los Angeles. The address is 112 E. 22nd Street, Warehouse #10, San Pedro, CA 91730. Enter the building at the doors between Warehouses #9 and #10. Our workshops are generally held in the area with the picnic tables. Still can't find us? Call or text message us at (202) 340-5536. If you're contacting us right before the start of a workshop, text message is usually the fastest way to get assistance. Get directions HERE.

Orange County @ Open Market OC

Banter & Bliss is located inside Open Market OC, a unique marketplace with hundreds of vendors, classrooms, workshops, and a full coffee lounge serving free coffee daily. The address is 24100 Laguna Hills Mall, Laguna Hills, CA 92653. Our workshops are held in our studio space. Still can't find us? Call or text message us at (202) 340-5536. If you're contacting us right before the start of a workshop, text message is usually the fastest way to get assistance. Get directions HERE.