COVID-19 Keeping Our Customers and Instructors Safe

COVID-19 Keeping Our Customers and Instructors Safe

Dear Aspiring Chandlers,

We are committed to maintaining a safe and healthy workplace for our instructors and our customers.

Beginning March 14, all workshops have been postponed due to the Stay at Home order issued by the State of California and each respective county.

Candlemaking workshops will resume when county stay at home orders are lifted. If you have a workshop voucher to redeem, all vouchers that were set to expire March 1, 2020 through the date that the stay at home orders are lifted will be extended by 1 year. For example, if your voucher expiration date was March 15, 2020, your new expiration date will be March 15, 2021. If we had to postpone your workshop due to COVID-19, you'll be able to rebook when we reopen.

When we reopen, we will be implementing clear, stringent measures to ensure safety and peace of mind for our customers and instructors. These measures may include, but are not limited to, smaller class sizes, reorganizing our classroom space to maintain safe social distancing, cleaning every surface and object accurately and regularly with disinfectant, and wearing personal protective equipment such as gloves and masks. Our COVID-19 retail measures will comply with state and county requirements and will draw on the official guidelines and advice set by the World Health Organization (WHO). Groups will also have the option to make their workshop a private workshop for a nominal fee. We will continue to monitor the situation and take actions necessary to keep everyone safe.

We look forward to resuming workshops and seeing you soon! If you have any questions, you can contact us either via email at hello@banterandbliss.com or by phone at (202) 340-5536.

Sheena
Owner, Banter & Bliss Candle Co.

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